The Services allow registered users of the Services to:
By opening an Account, you expressly represent and warrant:
The trading of goods and products, real or virtual, as well as virtual currencies involves significant risk. Prices can and do fluctuate on any given day. Such price fluctuations may increase or decrease the value of your assets at any given moment. Any currency - virtual or not - may be subject to large swings in value and may even become worthless. There is an inherent risk that losses will occur as a result of buying, selling, or trading anything on a market.
Virtual Asset and Digital Asset trading also have special risks not generally shared with official currencies, goods, or commodities in a market. Unlike most currencies, which are backed by governments or other legal entities, or by commodities such as gold or silver, Virtual Assets, and Digital Assets are unique types of assets, backed by technology and trust. There is no central bank that can issue more cryptocurrency or take corrective measures to protect the value of Virtual Assets and Digital Assets in a crisis.
Instead, Virtual Assets and Digital Assets are an as-yet autonomous and largely unregulated global system of cryptocurrency firms and individuals. Traders put their trust in a digital, decentralized, and partially anonymous system that relies on peer-to-peer networking and cryptography to maintain its integrity.
The trading of Virtual Assets and Digital Assets is often susceptible to irrational (or rational) bubbles or loss of confidence, which could collapse demand relative to supply. For example, confidence in Virtual Assets and Digital Assets might collapse because of unexpected changes imposed by software developers or others, a government crackdown, the creation of superior competing alternative currencies, or a deflationary or inflationary spiral. Confidence might also collapse because of technical problems: if the anonymity of the system is compromised, if money is lost or stolen, or if hackers or governments are able to prevent any transactions from settling.
You should carefully assess whether your financial situation and tolerance for risk is suitable for buying, selling, or trading Virtual Assets or Digital Assets.
We use our banking providers in order to facilitate the receipt of fiat currency from Members and payments to other Members. Our banking providers DO NOT transfer, exchange or provide any services in connection with Virtual Assets or Digital Assets. Your fiat currency will be held in a bank account in the name of Bitstakex together with other Members' fiat currency. Where possible in a relevant jurisdiction that recognizes the concept of a client account, we will notify the relevant banking provider that the bank account is a client account in which we hold fiat currency on behalf of Members. You will, in any event, remain the beneficial owner of the fiat currency that we hold on your behalf. We will maintain detailed records of all fiat currency held on behalf of Members. Whilst Bitstakex uses reasonable care in the appointment of its banking providers, in the event of a banking provider becoming insolvent or entering into an insolvency process in a relevant jurisdiction, Bitstakex may have only an unsecured claim against the banking provider, and Members' fiat currency balances may be at risk subject to any protections provided at law in the relevant jurisdiction.
We engage with third-party custodians in order to hold Virtual Assets and Digital Assets on your behalf. Your Virtual Assets and Digital Assets will be held on your behalf in a wallet in the name of Bitstakex together with other Members' Virtual Assets and/or Digital Assets. They may also from time to time be held in the wallet together with Bitstakex Virtual Assets and/or Digital Assets which reflect Bitstakex fees, but which are recorded on Bitstakex ledger as belonging to Bitstakex, and which you instruct Bitstakex to collect by withdrawing them from the wallet from time to time). We will maintain detailed records of all Virtual Assets and Digital Assets which Members hold with third-party custodians appointed by us.
As set out below, Bitstakex will act only on your instructions in respect of Virtual Assets and Digital Assets and does not otherwise acquire any right, title, or interest in them. Whilst Bitstakex uses reasonable care in the appointment of third-party custodians, in the event of a third-party custodian becoming insolvent or entering into an insolvency process in a relevant jurisdiction, you may have only an unsecured claim against the third-party custodian, and Members' Virtual Assets or Digital Assets may be at risk subject to any protections provided at law in the relevant jurisdiction.
Unless otherwise specified, all materials on this Site are the property of Bitstakex and are protected by copyright, trademark, and other applicable laws. You may view, print, and/or download a copy of the materials from this Site on any single computer solely for your personal, informational, and/or non-commercial use, provided you comply with all copyright and other proprietary notices.
The trademarks, service marks, and logos of Bitstakex and others used in this Site ("Trademarks'') are the property of Bitstakex and their respective owners. The software, text, images, graphics, data, prices, trades, charts, graphs, video, and audio used on this Site belong to Bitstakex. The Trademarks and material should not be copied, reproduced, modified, republished, uploaded, posted, transmitted, scraped, collected, or distributed in any form or by any means, whether manual or automated. The use of any such materials on any other Site or networked computer environment for any other purpose is strictly prohibited; any such unauthorized use may violate copyright, trademark, and other applicable laws and could result in criminal or civil penalties.
This Site and the Services are for your personal use only. We are vigilant in maintaining the security of our Site and the Services. By registering with us, you agree to provide Bitstakex with current, accurate, and complete information about yourself, as prompted by the registration process, and to keep such information updated. You further agree that you will not use any Account other than your own or access the Account of any other Member at any time or assist others in obtaining unauthorized access.
Bitstakex role is limited to providing you with a platform via the Services under which we act solely as a service provider, as your agent, and in accordance with your instructions for the management and transfer of Virtual Assets and other Digital Assets. We do not store any Virtual Assets or other Digital Assets directly, but where you Instruct us to arrange for any Virtual Assets or other Digital Assets owned by you (including any bought on your behalf) to be held until we receive further instruction from you to sell or transfer them (with any deposit of Digital Assets and/or Virtual Assets being deemed to be such an Instruction), we will, acting on your behalf, appoint a third-party as a custodian and to hold the relevant Virtual Assets or other Digital Assets as a custodian in accordance with our agency authority (see below). The custodian services will be provided on terms that apply directly between the custodian and you, and which will be made available to you. Bitstakex does not directly provide, charge for, and is not responsible for custodian services. Any issues you have relating to custodian services should be taken up by you with the custodians, however, we may, on your behalf, provide assistance in accordance with our agency authority (see below).
Notwithstanding the direct custodial relationship between the custodian and you, if for any reason Bitstakex is held or declared to have any legal or beneficial interest in your Virtual Assets or other Digital Assets, Bitstakex will hold on trust for you all such right title and interest which Bitstakex is held or declared to have and will not transfer or sell any Virtual Assets or other Digital Assets other than in accordance with your instructions (which includes any instructions mandated by law, regulatory authority or enforcement agencies).
In order for us to manage the Site, provide the Services and create a direct relationship between you and the third-party custodian to hold the relevant Virtual Assets or other Digital Assets as custodian on your behalf, you appoint Bitstakex as your agent with a perpetual and irrevocable (other than in the event of Account termination) agency authority to act as your agent to:
As a result of this limited agency relationship, we do not, and you agree that we do not, have or acquire any rights, title, or interest in any Virtual Assets or other Digital Assets that are held on your behalf by the third-party custodian.
We are not an intermediary, do not acquire any rights, title, or interest in, and do not assume and have no rights or control over any Virtual Assets or other Digital Assets or any other Member assets other than in respect of actions taken in accordance with our agency authority and your Instructions. As a result, we will not transfer or sell any Virtual Assets or other Digital Assets other than in accordance with your instructions (which includes any instructions mandated by law, regulatory authority, or enforcement agencies).
You are also responsible for maintaining the confidentiality of your Account information, including your password, safeguarding your own Virtual Assets and Digital Assets, and all activity including Transactions that are posted to your Account (including all Instructions to Bitstakex). Any actions on the Site, transactions, orders, Instructions, and operations initiated from your Account or using your password are (1) considered to have been made by you and (2) irrevocable once validated using your password or made through your Account. If there is suspicious activity related to your Account, we may, but are not obligated to, request additional information from you, including authenticating documents, and freeze any transactions pending our review. You are obligated to comply with these security requests or accept the termination of your Account. You are required to notify Bitstakex immediately of any unauthorized use of your Account or password, or any other breach of security, by email to [email protected] . Any Member who violates these rules may be terminated, and thereafter held liable for losses incurred by Bitstakex or any user of the Site and Services.
Bitstakex similarly reserves the right to freeze Ripple accounts in accordance with the Ripple Labs policy, which took effect on 15 September 2014. Please see the explanation provided by Ripple Labs below:
"The freeze protocol extension gives gateways the ability to 1) globally freeze all their issued funds or 2) freeze funds issued to a specific user. Frozen funds may only be sent back to the issuing gateway. The global freeze feature allows a gateway to freeze all balances it issues. The gateway may still issue payments. Accounts holding frozen balances may return the funds to the gateway. This feature is useful for migrating users from one account to another and to safeguard users in the event that the gateway account is compromised. The individual freeze is primarily intended for compliance with regulatory requirements, which may vary from one jurisdiction to another. It also allows gateways to freeze individual accounts issuances in order to investigate suspicious activity. These features allow gateways to better operate in compliance with laws and regulations."
You will not take, directly or indirectly, any action designed, or that might reasonably be expected, to cause or result in destabilization or manipulation of the price of Virtual Assets or Digital Assets, which are available on the Site.
Bitstakex reserves the right to suspend, delay or cancel an Instruction or series of Instructions issued by a Member or colluding Members which if executed would result in a price swing of 5% or more of the value of a cryptocurrency available on the Site.
For the avoidance of doubt, any action taken by Bitstakex to suspend, delay, cancel or freeze any instructions and/or to suspend your Account will not affect your rights, title, or interest in respect of your Virtual Assets and other Digital Assets which are held by a third-party custodian on your behalf, but may affect Bitstakex ability to execute your instructions, which you hereby acknowledge and agree.
You acknowledge that you will only credit your Bitstakex account from a bank account that is in your own name and that you will instruct payments from your Bitstakex account only to a bank account that is in your own name.
We reserve the right to cancel transfers that are made by or sent to third parties.
Bitstakex does not allow you to cross trade, either alone or in collusion with others or to place an order, which would result in a self-execution - i.e., where the same trader or group of traders would act as both the maker and taker for the trade.
If two orders of opposing sides would result in a crossed trade, both orders are subject to specific measures, ranging from scrutiny, cancellation, suspension, or prohibition to trade on the Site. If two orders of the same quantity would result in self-execution, both orders are subject to specific measures, ranging from scrutiny, cancellation, suspension, or prohibition to trade on the Site.
You are prohibited from engaging or attempting to engage in market manipulation. This prohibition applies to any kind of activity that results in or has the purpose of:
Market manipulation will trigger specific measures, ranging from scrutiny, cancellation of orders, suspension or prohibition to trade on the Site, and disclosure to third parties including full disclosure to competent authorities.
Lastly, you agree not to use the Services to perform criminal activity of any sort, including but not limited to, money laundering, illegal gambling operations, terrorist financing, malicious hacking, or any criminal or illegal activity.
The minimum trade size is defined by the Bitstakex Fee Schedule.
The accounts that were or will be funded did not and will not earn interest.
Bitstakex forbids individual accounts to perform digital asset arbitrage - i.e. depositing funds from third-party exchange service with only the purpose to perform the exchange and withdraw funds to a third-party exchange gaining profit on price differences between Bitstakex and third-party exchange Services due to the high possibility of money laundering activity. Bitstakex reserves the right to shut down that kind of activity by freezing arbitraged funds and forcing you to upgrade your account to Institutional. Bitstakex reserves the right to freeze your account until you follow the conditions of this term. Individual account, upgraded to Institutional, or account registered as Institutional is exempted of following this requirement. Bitstakex will not charge you any fees for upgrading your account to Institutional while being frozen for performing this kind of activity.
Bitstakex Commissions are available in our Fee Schedule. Bitstakex reserves the right to change its Commissions at any time and at its sole discretion. You will be notified of any changes in advance through your Account or Email. Upon such notification, it is your responsibility to review the amended Fee Schedule. Your continued use of the Site following the posting of a notice of Commission changes signifies that you accept and agree to the changes. Bitstakex will not charge you any fees other than the Bitstakex Commissions and other fees set out in the Fee Schedule. Bitstakex may not use the Digital Assets and/or Virtual Assets in any way to generate revenue other than in connection with the charging of fees as set out in the Fee Schedule.
You may terminate this agreement with Bitstakex and close your Account at any time, following settlement of any pending transactions.
Bitstakex expressly reserves the right to cancel and/or terminate Accounts that have not been verified by a Member despite efforts made in good faith by Bitstakex to contact said Member to obtain such verification ("Unverified Accounts''). All Unverified Accounts which have been inactive for a period of 6 months or more are further subject to transfer to a third-party escrow ("Unverified Escrow''), and will no longer be maintained or under the legal responsibility of Bitstakex. The administrator/trustee of the Unverified Escrow shall make any and all additional reasonable efforts required by law to determine and contact each Unverified Account owner and, after suitable effort and time has been expended, we may be required to convert the residual Virtual Assets or other Digital Assets into fiat and send the converted amount to a national authority responsible for the safekeeping of such funds.
The suspension or escrow of an Account shall not affect the payment of commissions due for past Transactions. Upon termination, Members shall send to Bitstakex details of a valid bank account to allow for the transfer of any fiat currencies credited to their account. This bank account must be held by and in the name of the Member. Virtual Assets or other Digital Assets may be transferred to a valid bank account only after conversion into a fiat currency. Bitstakex shall facilitate the transfer of the currencies as soon as possible following the Member's request and within the time frames specified by Bitstakex.
Bitstakex will arrange to send you the credit balance of your Account; however, in certain circumstances, a number of intermediaries may be involved in an international payment and these or the beneficiary bank may deduct charges. We will make all reasonable efforts to ensure that such charges are disclosed to you prior to sending your payment; however, where they cannot be avoided, you acknowledge that these charges cannot always be calculated in advance and that you agree to be responsible for such charges.
Upon Account closure, any amount less than 25 USD/EUR in value will not be returned.
All Services are provided without warranty of any kind, either express or implied and in particular without implied warranties of merchantability and fitness for a particular purpose. We do not represent that this Site or the Services, or the services of any third-party custodian, will be available 100% of the time to meet your needs. We will strive to provide you with the Services as soon as possible, but there are no guarantees that access will not be interrupted, or that there will be no delays, failures, errors, omissions, or a loss of transmitted information.
We may provide access to certain parties to access specific data and information through our API (Application Programming Interface) or widgets. We also may provide widgets for your use to enter our data on your Site. You are free to use these in their original unmodified and unaltered state.
Bitstakex makes no representations whatsoever about any External Websites you may access through the Site including the websites of any third-party custodian service providers. Occasionally, the Bitstakex website may provide references or links to External Websites. We do not control these External Websites or third-party sites or any of the content contained therein. You agree that we are in no way responsible or liable for the External Websites referenced or linked from the Bitstakex website, including, but not limited to, website content, policies, failures, promotions, products, opinions, advice, statements, prices, activities, advertisements, services or actions and/or any damages, losses, failures or problems caused by, related to or arising from those sites. You shall bear all risks associated with the use of such content.
Our business model and our Services facilitate the buying, selling and trading of Virtual Assets and other Digital Assets and their use to purchase goods in an unregulated, international open payment system. The Services we provide are currently unregulated within the UK.
Bitstakex has no control over the software protocols that governor constitute the framework of Virtual Assets or other Digital Assets. Therefore, Bitstakex assumes no responsibility for the update or any modification of the underlying protocols, and Bitstakex is not able to guarantee their functionality, security, or availability.
Bitstakex will use reasonable endeavors to provide you with notice of forks by publishing such notice on the Site, including, to the extent possible, whether Bitstakex intends to support either or both branches of a fork, and you agree that you will read such notices in order to make a decision in that respect.
However, it is your responsibility to make yourself aware of, and consider how to deal with, upcoming forks, including whether to give us Instructions for the withdrawal of the balance of any Virtual Assets or other Digital Assets. In the event of a fork, there is a risk that Bitstakex may need to temporarily suspend operations in relation to that fork without providing advance notice to you. Bitstakex may in their reasonable discretion, decline to support either or both branches of a fork.
You acknowledge that third-party custodian-service providers may operate fork policies and, under their terms as entered into with you in respect of custodian services, may not be obliged (or able) to support all or any forks. You should ensure you check their fork policies regularly (as well as the terms of your agreement with custodian-service providers instructed by Bitstakex on your behalf, which will be made available to you) and whenever you become aware of a forthcoming fork. Notwithstanding that a third-party custodian-service provider may support a particular cryptocurrency, including a fork, this will not oblige Bitstakex to support that cryptocurrency or fork.
In the event that Bitstakex subsequently decides to support the forked Virtual Assets or other Digital Assets, Bitstakex will then give effect to your Instructions
Unencrypted email messages sent over the Internet are not secure, and Bitstakex is not responsible for any damages incurred by the result of sending email messages in this way. We suggest sending emails in encrypted formats; you are welcome to send PGP encrypted emails to us. The instructions and keys to do so are available upon request.
If you send unencrypted or unsecured email or other types of communications to us, we may respond using the same channels, and you hereby accept the risks associated therewith.
We may share your Personal Data with law enforcement, data protection authorities, government officials, and other authorities when:
We may also share information concerning US citizens who are Bitstakex customers with other financial institutions, as authorized under Section 314(b) of the US Patriot Act, and with tax authorities, including the US Internal Revenue Service, pursuant to the Foreign Account Tax Compliance Act ("FATCA"), to the extent that this statute may be determined to apply to.
We store and process your Personal Data in data centers around the world, wherever Bitstakex facilities or service providers are located. As such, we may transfer your Personal Data outside of the European Economic Area ("EEA"). Such transfers are undertaken in accordance with our legal and regulatory obligations.
To the extent permitted by law, Bitstakex will not be held liable for any damages, loss of profit, loss of revenue, loss of business, loss of opportunity, loss of data, indirect or consequential loss unless the loss suffered arising from gross negligence, willful deceit or fraud. Nothing in these terms excludes or limits the liability of either party for fraud, death, or personal injury caused by negligence which may not be limited or excluded by law. Although Bitstakex endeavors to provide accurate and timely information on the Site, the Site may not always be entirely accurate, complete, or current and may include errors. Bitstakex may change or update the Site at any time without notice, and you should accordingly verify with independent sources all information before relying on it to make decisions or actions. You remain entirely responsible for your decisions and actions. Subject to the above, you also agree and acknowledge that Bitstakex has no liability or responsibility in respect of the custody of any Virtual Assets and/or Digital Assets.
Subject to the foregoing, Bitstakex aggregate liability for claims based on events arising out of or in connection with any single Member's use of the Site and/or Services, whether in contract, tort (including negligence) or otherwise, shall in no circumstances exceed the greater of either (a) the total amount held on the Account of the Member making a claim less any amount of Commission that may be due and payable in respect of such an Account, or (b) 125% of the amount of the Transaction(s) that are the subject of the claim less any amount of Commission that may be due and payable in respect of such Transaction(s).
It is your responsibility to determine whether, and to what extent, any taxes apply to any transactions you and your Company conduct through the Services, and to withhold, collect, report and remit the correct amounts of taxes to the appropriate tax authorities. Your transaction history is available through your Account.
Bitstakex reserves the right to change, add or remove parts of these Terms at any time and at its sole discretion. You will be notified of any changes in advance through your Account. Upon such notification, it is your responsibility to review the amended Terms. Your continued use of the Site and the Services following the posting of a notice of changes to the Terms signifies that you accept and agree to the changes and that all subsequent transactions by you will be subject to the amended Terms.
Buyer(s). Member(s) that submit an offer to buy Virtual Assets or other Digital Assets through the Services.
Commission(s). The fee is payable to Bitstakex, including on each Transaction, such as a Purchase Transaction, and as further defined in the Fee Schedule.
Member(s). Buyers and Sellers as well as any holder of an Account.
Digital Asset(s). Digitized right to use in a binary format.
Digital Asset(s) Arbitrage. Transferring and exchanging funds at Bitstakex from & to third-party exchanges with a possible purpose to launder stolen funds or gaining profit on price differences between Bitstakex and third-party exchange Services.
External Website(s). Websites not owned or operated by Bitstakex.
Member(s). Refers to Buyers and Sellers as well as any registered holders of an Account.
Personal Data. Any information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, or an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
Price. The "price per coin" for which Members are willing to buy or sell Virtual Assets or other Digital Assets. The Price may be expressed in any of the currencies deposited by Members in their Account and supported by the Services. See our Site for a full list of currencies.
Seller(s). Member(s) that submit an offer to sell Virtual Assets or other Digital Assets through the Services.
Service(s). The technological platform, functional rules, and market are managed by Bitstakex to permit Sellers and Buyers to purchase and sell Virtual Assets.
Site. Bitstakex platform as made available on websites Bitstakex.com
Transaction. Includes the following:
Bitstakex may not offer all these transaction types at this time or at all locations.
Transaction Price. The total price paid by the Buyer for each Transaction performed through the Services.
Virtual Asset(s). Digital representation of value that can be digitally traded, or transferred, and can be used for payment or investment purposes. Virtual Assets such as cryptocurrencies are a form of Virtual Assets designed to work as a medium of exchange that uses strong cryptography to secure financial transactions, control the creation of additional units and verify the transfer of assets. Virtual Assets use decentralized control as opposed to centralized digital currencies and central banking systems.